After-Sales Key Account Executive, EBD (Lagos, Nigeria)

Refurbishment Line Manager, Lagos (Nigeria) Department: Operations Employment Type: Permanent - Full Time Location: Nigeria Description Location: Lagos, Nigeria About the role: The Refurbishment Line Manager oversees end-to-end refurbishment operations in Lagos facilities, ensuring that returned and recovered solar products are efficiently assessed, repaired, graded, and restored to a saleable condition. This role also encompasses full inventory accountability for spare parts, refurbished goods, and field return goods, maintaining accurate stock records, minimising losses, and ensuring materials are available to facilitate uninterrupted refurbishment throughput. What you would be expected to do Operations Management • Coordinate, organise, and oversee daily refurbishment line operations across multiple locations. • Establish and monitor production targets, ensuring throughput, quality, and turnaround time (TAT) KPIs are consistently achieved. • Oversee the end-to-end flow of returned products—from intake and diagnostics through repair, grading, and dispatch. • Coordinate closely with logistics, warehouse, and supply chain teams to ensure efficient material flow. Inventory Management • Maintain accurate and up-to-date inventory records for spare parts, refurbished goods, and field return goods across all locations. • Oversee the intake, logging, and classification of all field return goods, ensuring proper condition assessment and traceability from receipt to final disposition. • Manage spare parts inventory to ensure adequate stock levels for uninterrupted refurbishment operations while minimising excess or obsolete inventory. • Implement stock control processes, including cycle counts, periodic stock audits, and reconciliation of physical and system inventory records. • Work with procurement and supply chain teams to forecast spare parts requirements based on return volumes and repair trends. • Ensure refurbished goods are appropriately graded, labelled, and stored, with clear visibility of available stock for redeployment or resale. • Identify and escalate inventory discrepancies, shrinkage, or losses, and coordinate corrective actions. Team Management • Coordinate, develop, and enable a team of refurbishment technicians and quality inspectors. • Conduct regular performance reviews, identify development needs, and design training plans. • Foster a workplace culture centred on accountability, safety, and teamwork. Quality Assurance • Implement and apply quality control standards at every stage of the refurbishment process. • Oversee product grading frameworks to ensure accurate classification of refurbished units. • Investigate quality issues and recurring defect trends using root cause assessment. Process Improvement & Reporting • Identify opportunities to improve efficiency, reduce waste, and lower refurbishment costs per unit. • Maintain accurate operational records and produce regular reports on output, quality, inventory, and costs. • Enable the implementation of new systems, tools, and processes as the refurbishment programme scales. Health, Safety & Compliance • Ensure refurbishment operations comply fully with health, safety, and environmental requirements. • Conduct regular safety audits and maintain a safe working environment for all team members. • Oversee disposal of non-recoverable components in line with e-waste and local regulatory requirements. You might be a strong candidate if you • Bachelor's degree or its equivalent in Engineering or another relevant discipline. • 5+ years of experience in a refurbishment, manufacturing, or repair operations environment. Proven experience managing production lines or technical teams in a fast-paced environment. • Good knowledge of solar PV systems, electrical wiring standards, and power electronics. Demonstrated experience in inventory management, including spare parts, returned goods, and finished goods stock control. • Understanding of quality control, grading processes, and defect management. Excellent organisational skills with the ability to manage multiple priorities and locations. • Excellent verbal and written communication skills. • Critical thinking skills with the ability to structure problems and drive solutions even in ambiguous situations. • Entrepreneurial mindset with the ability to work autonomously, apply innovative thinking, solve problems effectively, and exercise sound judgment. What Sun King offers • Professional growth in a dynamic, rapidly expanding, high-social-impact industry • An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet. • A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds. • Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership.

Warehouse Coordinator (Lagos, Nigeria) Department: Operations Employment Type: Permanent - Full Time Location: Nigeria Reporting To: Country Warehouse Manager Description Job Location: Lagos State, Nigeria About the role: The Warehouse Coordinator is responsible for coordinating and supervising day-to-day warehouse operations across Sun King's Acme warehouse — translating the Warehouse Supervisor's direction into accurate, timely, and compliant floor-level execution. The role is the critical operational link between the Warehouse Supervisor and the Associate team, ensuring that inbound, outbound, inventory, aftersales, and inter-warehouse transfer activities are executed to Sun King's SOPs with full documentation integrity, real-time system accuracy, and consistent team performance. What you would be expected to do Inbound Operations, Receipt & Profiling • Coordinate and supervise the receipt of all inbound shipments — ensuring physical inspection, quantity verification, and GRN processing are completed accurately within the agreed SLA for every delivery across all assigned locations. • Oversee the accurate profiling, scanning, labelling, and system entry of all inbound products in Sun King's ERP/WMS (SAP, Kazi Plan, or equivalent); ensure profiling is completed within 24 hours of receipt. • Ensure all inbound discrepancies, shortages, or damaged items are identified, documented. • Assign and supervise associates on inbound tasks; validate their work before sign-off to maintain accuracy standards. Outbound Dispatch & Order Fulfilment • Coordinate and supervise the accurate picking, scanning, packing, labelling, and dispatch of all outbound orders and internal transfers — ensuring correct items, quantities, and serial numbers are verified at the point of dispatch. • Ensure all B2C and B2B network dispatches are executed in full and on time in line with schedules; conduct timely follow-ups with logistics and distribution partners on any anomalies or delays. • Enforce strict three-way verification on all outbound transactions; prepare, review, and validate all dispatch documentation (waybills, transfer notes, packing lists) for completeness and accuracy before every departure. • Coordinate loading activities to ensure timely truck departures; minimise delays and optimise turnaround time through proactive scheduling and communication with the logistics team. Inventory Control, FIFO & Cycle Counting • Coordinate and participate in daily cycle counts across all assigned warehouse locations; review count results, investigate variances, and escalate discrepancies to the Warehouse & Distribution Manager with root cause and recommended action. • Enforce FIFO (First-In, First-Out) inventory method across all put-away and retrieval activities in line with best practice; conduct regular FIFO spot checks and take immediate corrective action on any violations identified. • Monitor stock levels and movement patterns across assigned locations; flag stockout risks, slow- moving inventory, and unexplained variances to the Warehouse & Distribution Manager. • Ensure all stock movements are accurately recorded in the ERP/WMS in real time; validate associate system entries and correct errors before they accumulate. • Participate in monthly stock takes, end-of-month reconciliations, and periodic full audits as directed by the Warehouse Supervisor; support the Warehouse Inventory & System Controller with accurate physical count data. Inter-Warehouse Transfers • Coordinate and supervise all inter-warehouse stock transfers between the Acme Warehouse and Regional Warehouses — ensuring accurate documentation, correct quantities, system processing, and full inventory accountability throughout. • Prepare and verify all transfer documentation (transfer orders, waybills, item lists) before shipment; confirm receiving warehouse acknowledgement for every transfer dispatched. • Reconcile inter-warehouse transfer records in the ERP/WMS within 24 hours of dispatch; investigate and escalate any discrepancy between sent and received quantities immediately. Aftersales, Returns & Refurbished Product Coordination • Coordinate the receipt of returned, repaired, or refurbished products from the Aftersales team — ensuring proper storage, accurate inventory recording, and controlled release to partners or vendors only upon receipt of authorized Aftersales requests. • Manage product return documentation end-to-end — receipt, inspection, system recording, and follow- up on corrective actions — ensuring all returns are fully traceable and resolved promptly. • Prepare and organize refurbished products for partner or vendor release based on approved requests; ensure accurate picking, complete documentation, and zero unauthorised releases. Team Coordination, HSE & Operational Reporting • Assign and supervise daily tasks for warehouse associates; monitor task progress, address shortfalls before end of day, and provide on-the-job coaching on SOPs, system tools, and verification protocols. • Maintain a clean, safe, and compliant warehouse environment across all assigned locations — enforcing HSE standards, FIFO, access controls, and warehouse etiquette; train and guide associates on safety rules and PPE use. • Prepare and submit accurate daily, weekly, and periodic operational reports to the Warehouse Lead on schedule — including stock movement summaries, cycle count outcomes, dispatch logs, and transfer reconciliations. • Analyze data available at coordination level to identify distribution anomalies, operational bottlenecks, or recurring errors; escalate findings with recommendations to the Warehouse Supervisor. You might be a strong candidate if you • HND or Bachelor's degree in Supply Chain Management, Logistics, Operations Management, Business Administration, or a related field. • Minimum of 6 years of experience in warehouse operations, inventory management, or supply chain coordination — with at least 3 years in a supervisory capacity managing warehouse associates. • Demonstrated experience coordinating inbound, outbound, and inter-warehouse transfer operations, preferably in FMCG, solar, or distribution environments. • Prior experience with serialized or IMEI-level stock tracking, aftersales inventory management, or multi-location warehouse coordination is an advantage. • Proficiency in ERP/WMS platforms (SAP, Kazi Plan, or equivalent) for transaction processing, transfer management, and inventory reporting. • Competency in Microsoft Excel and Google Workspace (Sheets, Drive, Docs) for operational records, dispatch logs, and reporting. • Working knowledge of barcode/RFID scanning tools, dispatch verification processes, and GRN documentation. What Sun King Offers • Professional growth in a dynamic, rapidly expanding, high-social-impact industry • An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet. • A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds. • Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership.

Warehouse Facility Manager (Lagos, Nigeria) Department: Operations Employment Type: Permanent - Full Time Location: Nigeria Reporting To: Country Warehouse Manager Description Job Location: Lagos State, Nigeria About the role: The Warehouse Facility Manager is the primary custodian of Sun King's warehouse physical environment, ensure operational readiness, safety compliance, lease adherence, security, asset management, and sustainability of the warehouse facility. The role holder ensures the warehouse meets all operational, regulatory, and organisational standards, enabling the warehouse team to execute daily activities without physical or environmental interruption. What you would be expected to do Facility Operations & Vendor Management • Oversee the day-to-day operations of the warehouse facility — ensuring all services (utilities, security, maintenance, HVAC, racking, mechanical systems) function optimally and any service failures are resolved without delay. • Coordinate with approved service providers for the maintenance of all utilities (electricity, water, internet) and infrastructure; manage vendor performance against SLAs and escalate underperformance. • Conduct and document periodic facility inspection walkthroughs; identify defects, safety hazards, and maintenance needs and initiate corrective actions before they impact warehouse operations. • Maintain a comprehensive facility maintenance register — recording all completed, pending, and scheduled works — updated continuously and reviewed with the Warehouse Supervisor monthly. • Act as the primary internal point of contact for all day-to-day facility-related issues raised by warehouse staff; resolve or escalate within timelines. Lease Compliance, Legal & Risk Management • Ensure full compliance with the warehouse lease terms — including rent and service charge payment timelines, maintenance obligations, permitted use conditions, and fit-out or modification approvals. • Serve as the primary liaison with the landlord(s) and relevant regulatory authorities on all lease-related matters; track and manage timelines for fit-outs, inspections, and lease renewals. • Implement risk mitigation strategies related to facility safety, security, lease compliance, and asset protection — with the relevant teams. • Conduct routine safety assessments and ensure compliance with fire safety, workplace health, and emergency regulations applicable to the warehouse facility. • Oversee insurance policies for the facility, stock, and equipment — ensuring full and current coverage at all times; track renewal dates and coordinate with Finance for timely policy management. HSE Compliance & Safety Standards • Serve as the primary HSE point of contact for the warehouse facility; enforce Sun King's HSE standards, local regulatory requirements, and fire safety regulations at all times. • Ensure scheduled HSE audits, fire drills, and safety inspections; document outcomes, implement corrective and preventive actions, and ensure all actions are closed. • Ensure all warehouse personnel have access to appropriate and functional PPE; manage PPE stock levels and replenishment proactively. • Report all safety incidents, near-misses, and equipment malfunctions to the Warehouse Lead. • Maintain all facility-related HSE records, permits, and compliance certificates in an organized, audit-ready state at all times. Security & Access Management • Oversee the physical security of the warehouse facility — including access control systems, CCTV monitoring, perimeter checks, and visitor management protocols. • Conduct and document routine security checks of the premises; report any security concern, breach, or suspicious activity to the Warehouse Supervisor on the same day. • Manage access authorisation for all warehouse personnel, contractors, and visitors in line with Sun King's security SOPs. • Liaise with the security service provider to ensure guard deployment, patrol schedules, and incident response protocols are maintained. Asset & Supplies Management • Maintain an up-to-date register of all warehouse facility assets — including racking, forklifts, pallet trucks, scanners, furniture, equipment, tools — tracking condition, maintenance history, and service schedules. • Implement tracking mechanisms for all facility assets; conduct periodic audits to reconcile asset and supplies records and ensure proper usage and custody. • Coordinate scheduled and preventive maintenance for all warehouse equipment; ensure all equipment is safe, certified, and operational before authorising use. • Manage facility-related supplies — ensuring critical supplies are available at all times; flag replenishment needs proactively before stockouts occur. Cost Optimisation, Reporting & Sustainability • Manage the facility operations budget — tracking all expenditure (rent, service charges, utilities, maintenance, supplies) against approved budget lines; identify and implement cost-saving opportunities without compromising service quality or safety. • Develop and maintain accurate records of all facility expenses; prepare and submit monthly reports on facility performance, cost analysis, space utilisation, and operational efficiency to the Warehouse Lead. • Obtain and evaluate quotations for all maintenance and repair works. • Promote and implement eco-friendly facility management practices — including energy conservation, waste reduction, and responsible disposal — in line with Sun King's sustainability commitment. • Drive workplace improvement initiatives that enhance safety, cleanliness, organisation, and the overall working environment for warehouse staff. You might be a strong candidate if you • HND/BSC in supply chain management or related background. • 3+ years of warehouse management experience in the Solar space, FMCG or related industry. • Excellent knowledge of warehouse management procedures. Proficient knowledge of and inventory controls, staffs and products. • Proficient in the use of Microsoft Office suites. • Good communication skills, both written and verbal. • Good Managerial, organizational, multitasking, and problem-solving skills. • Experience in the use of ERP systems is an added advantage. What Sun King Offers • Professional growth in a dynamic, rapidly expanding, high-social-impact industry • An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet. • A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds. • Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership.