Scheduling Coordinator Entry Level

<strong>Primary Purpose/Scope<br><br></strong>Bluefield University seeks a detail-oriented and collaborative Part-Time Instructional Designer to support the ongoing development and redevelopment of online courses. Reporting directly to the Director of Instructional Design, this position works closely with Subject Matter Experts (SMEs) to build high-quality, engaging learning experiences within the Canvas LMS. The successful candidate will ensure that all course components align with the university’s pedagogical standards, accessibility requirements, and Christ-centered mission.<br><br><strong>Essential Duties, Responsibilities, And Functions<br><br></strong><strong>Course Development &amp; Redevelopment<br><br></strong><ul><li>Collaborate with Subject Matter Experts (SMEs) to translate academic content into effective online learning modules. </li><li>Build, update, and refine course shells in Canvas, ensuring consistent use of university templates and navigation standards. </li><li>Assist in the migration of legacy course content into updated formats that meet current university procedures. </li><li>Integrate multimedia elements, including video, interactive graphics, and digital assessments, to enhance student engagement. <br><br></li></ul><strong>Standards &amp; Compliance<br><br></strong><ul><li>Ensure all developed courses adhere to established university instructional design standards and quality rubrics. </li><li>Verify that all course materials meet ADA Section 508 and WCAG accessibility requirements. </li><li>Maintain institutional branding and aesthetic consistency across all assigned course projects. <br><br></li></ul><strong>Collaboration &amp; Communication<br><br></strong><ul><li>Participate in regular project check-ins with the Director of Instructional Design to report on development milestones. </li><li>Provide technical guidance to SMEs on the capabilities and best practices of the Canvas LMS. </li><li>Support the quality assurance (QA) process by identifying and correcting broken links, formatting errors, or navigation hurdles before course launch. <br><br></li></ul><strong>Required<br><br></strong><strong>QUALIFICATIONS &amp; EXPERIENCE<br><br></strong><ul><li>Bachelor’s degree in Instructional Design, Education, or a related field. </li><li>Minimum of 2 years of experience developing online courses, specifically within the Canvas LMS. </li><li>Strong understanding of instructional design principles and adult learning theory. </li><li>Proficiency with digital media tools (e.g., Canva, Camtasia, or Articulate) and Microsoft Office 365. <br><br></li></ul><strong>Preferred<br><br></strong><ul><li>Master’s degree in a related field. </li><li>Experience working in a higher education environment, particularly within a faith-based institution. </li><li>Familiarity with Quality Matters (QM) or similar online course quality rubrics. <br><br></li></ul><strong>Ergonomic Requirements<br><br></strong><strong>Physical Demands<br><br></strong>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. This is a sedentary role requiring extensive use of a computer, dual monitors, and peripheral devices.<br><br><strong>Working Conditions and Environment<br><br></strong>This position is a part-time, remote-eligible role for Bluefield University Online. The employee must provide a professional home office environment with reliable high-speed internet. Hours are flexible but must align with scheduled meetings with the Director of Instructional Design and faculty SMEs.<br><br><strong>QUALIFICATION STANDARDS<br><br></strong><ul><li>A Christian commitment and lifestyle that acknowledges a personal relationship with Jesus Christ and a personal commitment to the Christian purpose and mission of Bluefield University. </li><li>Professional appearance and presentation in the virtual working environment. <br><br></li></ul><strong>PERFORMANCE STANDARDS<br><br></strong>This position is subject to at least an annual evaluation based upon the job duties, responsibilities, and functions as set forth above, with particular emphasis on the timely and accurate completion of course development projects.<br><br><strong>APPROVALS<br><br></strong>The job duties, responsibilities, functions, and requirements delineated above should not be interpreted as an all-inclusive list. Additional duties, responsibilities, functions, and requirements may be assigned as deemed appropriate. The University reserves the right to change or reassign job duties, responsibilities, and functions, or combine positions at any time. The University maintains its status as an at-will employer.<br><br><strong>APPLICATION INSTRUCTIONS<br><br></strong>To apply for this position, please visit https://www.bluefield.edu/employment/ to complete the electronic staff employment application and upload the following:<br><br><ul><li>Letter of interest </li><li>Resume or Curriculum Vitae </li><li>Names and full contact information for at least three professional references </li><li>Statement of Christian Faith <br><br></li></ul>Hard copy application materials may be sent to the Human Resources Department at Bluefield University, 3000 College Avenue, Bluefield, VA 24605.<br><br>Bluefield University is a Christ-centered learning community developing servant leaders to transform the world. We are looking to hire employees who will embrace this mission.<br/><br/>Please mention the word **APPRECIATE** and tag RMTUyLjU1LjE4NC44NA== when applying to show you read the job post completely (#RMTUyLjU1LjE4NC44NA==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

Nymbus (https://nymbus.com/) isn't just a leader in fintech; we're a community of innovators passionate about reimagining banking. Our award-winning modern core platform and cloud-based technology serve as the backbone for financial institutions eager to modernize and excel.<br><br>We operate with an AI-first mindset across our business, continuously improving how we work and the value we deliver to our clients. Our culture is grounded in collaboration, accountability, and a strong commitment to execution.<br><br><strong>WORK ENVIRONMENT:<br><br></strong>Nymbus is a remote-first company. Occasional travel may be required for client engagements, team planning sessions, or company events. Working hours primarily align with the Eastern Time Zone; candidates located in the Eastern or Central time zones are preferred.<br><br><strong>POSITION SUMMARY:<br><br></strong>The <strong>Card Fraud Specialist</strong> serves as a critical line of defense in protecting the financial assets and reputation of Nymbus clients. This role is well-suited for a detail-oriented, deadline-driven professional who takes pride in managing complex investigations with accuracy and accountability from open to close.<br><br>In this position, you will monitor real-time transaction data and alerts across platforms including <strong>Lithic</strong>, <strong>Fiserv</strong> <strong>EFT</strong>, <strong>VisaDPS</strong>, <strong>Velera</strong>, and <strong>TransFund</strong>, identifying suspicious patterns across a broad spectrum of fraud types, including identity fraud, first-party fraud, account takeover, card-not-present (CNP) fraud, and synthetic identity schemes. You'll conduct thorough investigations, accurately classify each case, and make sound, well-documented dispute decisions based on investigation findings and applicable card network rules.<br><br>A core component of this role is knowing when and where to escalate. The right candidate will assess case facts, identify fraud types, including distinguishing true fraud from first-party misuse and route cases to the appropriate internal team with clear, complete investigation summaries. Strong written and verbal communication skills are essential, as this role involves regular engagement with cardholders, clients, processors, and internal stakeholders across all levels of the organization.<br><br><strong>ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES:<br><br></strong><ul><li>Monitor card transaction activity across platforms (Lithic, Fiserv EFT, VisaDPS, Velera, TransFund) to identify suspicious or high-risk behavior.</li><li>Distinguish between true fraud and first-party misuse, applying the appropriate investigation approach, dispute decision, and escalation path for each.</li><li>Make sound, well-documented dispute decisions based on case findings, fraud classification, and applicable Visa and Mastercard regulations.</li><li>Escalate cases to the appropriate internal teams with thorough summaries, supporting evidence, and a clear recommended course of action.</li><li>Manage the full dispute and chargeback lifecycle, adhering strictly to Visa and Mastercard response timelines and regulatory requirements.</li><li>Assist in general ledger (GL) reconciliation associated with dispute activity and money movement, ensuring accurate accounting of credits, debits, chargebacks, and recoveries across client portfolios.</li><li>Communicate clearly and professionally with cardholders to verify transactions, collect supporting documentation, and explain case outcomes, while carefully assessing credibility as part of the investigation.</li><li>Maintain a structured case management workflow to manage multiple concurrent investigations with accuracy and consistency.</li><li>Produce complete, accurate case documentation at every stage, investigation steps, fraud classification, decisions, communications, and outcomes.</li><li>Contribute to fraud trend reporting and risk insights for internal and client-facing audiences.</li><li>Monitor fraud patterns and emerging schemes to identify opportunities to strengthen detection controls, and draft new or updated rules accordingly.</li><li>Help develop and maintain SOPs, dispute management workflows, and best practice documentation.</li><li>Stay current on Visa/Mastercard rule changes, evolving fraud tactics, and regulatory updates affecting dispute timelines and strategy. <br><br></li></ul><strong>QUALIFICATIONS:<br><br></strong><ul><li>Exceptional organizational skills with the ability to manage a large volume of concurrent cases accurately and consistently.</li><li>Extreme attention to detail.</li><li>Strong commitment to dispute deadline management.</li><li>Clear, professional communication skills.</li><li>Sound judgment in card fraud and dispute decisioning.</li><li>Solid working knowledge of identity fraud and first-party fraud indicators.</li><li>Familiarity with Visa and Mastercard dispute resolution rules and chargeback processes.</li><li>Experience with card fraud platforms such as Lithic, Fiserv EFT, VisaDPS, Velera, or TransFund preferred.</li><li>Familiarity with general ledger reconciliation and money movement processes related to dispute and chargeback activity is preferred.</li><li>Background in fraud operations, fintech, or financial services preferred.<br><br></li></ul><strong>SCHEDULE:<br><br></strong><ul><li>Monday - Friday, 9:00 am to 6:00 pm EST</li><li>Rotating Saturdays <br><br></li></ul><strong>SALARY &amp; BENEFITS:<br><br></strong><ul><li>$50,000 - $55,000 Annual Salary </li><li>Annual Cash Bonus and Equity Options commensurate with the role level and experience</li><li>100% Remote</li><li>401(k) plan</li><li>Insurance - Health, Dental and Vision </li><li>Flexible Paid Time Off<br><br></li></ul>Ready to join? We invite you to watch this video and learn who we are and how we build and innovates together!<br><br>Let's Go!<br/><br/>Please mention the word **EASY** and tag RMTUyLjU1LjE4NC44NA== when applying to show you read the job post completely (#RMTUyLjU1LjE4NC44NA==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.