Cybersecurity Lead

About us Ranked in 2024 by the Financial Times, Moniepoint is Africa’s fastest growing fintech, trusted by over 10 million business and individual accounts, processing billions of Naira’s in transactions monthly. Our mission is to enable financial happiness for every African, everywhere. About this role The Research Operations Coordinator is the operational backbone of the Customer Research function, supporting every embedded researcher, team lead, and research specialist across all product org units. The role owns the infrastructure that allows the research function to operate at pace — participant panel management, session coordination, incentive fulfilment, tooling administration, and data governance. This is a new role, created as part of a deliberate restructure of the Customer Research function. You will be building the operational infrastructure from scratch — and the quality of what you build will determine how effectively the entire function serves Moniepoint's product teams and its customers. Without this role functioning well, researchers cannot deliver on their commitments to the product teams they serve. Responsibilities • Research Participant Panel Management: Build and maintain a large, standing panel of active, consented, and well-segmented research participants across all product areas and customer segments. Design and operate the participant recruitment pipeline, sourcing participants through multiple channels while maintaining panel segmentation at a highly granular level. Track and report on panel health (coverage, engagement, profile quality, and consent freshness), run re-engagement programmes, manage annual re-consent cycles, and oversee all participant onboarding, maintenance, and offboarding. • Session Coordination: Manage scheduling for all research sessions across the function, including interviews, usability tests, large-scale panels, and outbound research calls. Send participant invitations, reminders, and confirmations through appropriate channels, track attendance, manage rescheduling, and coordinate logistics for periodic large-group sessions. • Incentive Fulfilment: Manage the complete participant incentive lifecycle from confirming session completion to disbursing rewards. Maintain a complete and accurate incentive ledger, resolve fulfilment failures promptly, and produce regular incentive reconciliation reports for Finance. • Tooling & Systems Administration: Own and administer the research function's tooling stack, including participant management systems, survey platforms, research repositories, and communication tools. Ensure all researchers and specialists have the necessary access, training, and support, serving as the first point of contact for system issues or process breakdowns. • Data & Compliance: Maintain up-to-date customer satisfaction data per product area and flag significant changes promptly. Ensure all participant data handling and panel communications remain strictly compliant with NDPR and applicable data protection regulations. Maintain a complete consent register, process deletion requests within regulatory timelines, and enforce data retention policies. • Team Contribution: Contribute to the continuous improvement of research operations processes and tools, and support the onboarding of new researchers and specialists into the function's operational systems. Experience & Background • Bachelor's degree in Business Administration, Information Management, Social Sciences, Statistics, or a related field. • 3+ years of experience in a research operations, programme coordination, or operational management role — preferably in a research, product, or technology organisation. • Experience in qualitative and quantitative market, customer, or UX research. • Proven ability to conduct and analyse customer interviews, usability tests, diary studies, and surveys. • Demonstrable experience building and maintaining participant or customer panels. • Familiarity with financial technology or a regulated consumer product environment is preferred. Skills & Competencies • System Builders: Strong process design and organisational skills with a proven ability to build sustainable systems rather than temporary workarounds. • Data-Driven Operations: Highly comfortable with data, tracking clean metrics, detecting anomalies, and generating Finance-ready reporting without supervision. • Regulatory Knowledge: Working knowledge of NDPR or equivalent data protection regulations, including consent management and right-to-erasure obligations. • Project & Privacy Certifications: Project management certification (PMP, PRINCE2, or equivalent) and data protection or privacy compliance training (NDPR, GDPR, or equivalent) are preferred. • Technical Administration: Experience administering CRM or participant management platforms, survey tools, or contact centre systems is preferred. What success looks like in this role • Panel Health: Maintaining an optimal panel size alongside strong coverage, engagement rates, profile completeness, and consent freshness across all product areas. • Operational Execution: Achieving a high research session fulfilment rate and turnaround compliance across the entire function. • Financial Accuracy: Ensuring incentive fulfilment speed and accuracy maintain a near-zero failure rate, with prompt resolution protocols when discrepancies occur. • Function Efficiency: High researcher satisfaction with operational support, successfully enabling researchers to spend their time on core research rather than logistics. • Flawless Compliance: Maintaining strict NDPR compliance with zero consent or data handling violations.

Description Location : Ikom, Cross River State About the Role: Sun King is seeking a highly skilled and motivated Regional Installation & Maintenance Technician to serve as the key technical expert for solar inverters within an assigned region. This role is central to ensuring exceptional end-to-end service delivery and customer satisfaction. What you would be expected to do Technical Service Delivery & Customer Satisfaction: • Execute high-quality installation, commissioning, troubleshooting, and repair of Sun King solar inverter systems for customers within the assigned zone or region. • Follow company technical standards, safety protocols, and service level contracts for all field activities. • Serve as the main technical contact for complex customer issues, ensuring timely and effective resolution to maintain strong customer satisfaction. • Maintain a professional demeanour and positively represent the brand during all customer engagements. System Performance Monitoring & Proactive Maintenance: • Utilise remote monitoring platforms to track the performance and condition of installed solar inverter systems within the zone. • Evaluate performance data to identify systems that require attention, diagnose potential issues remotely, and initiate proactive maintenance visits to prevent failures. • Prepare reports on system uptime, performance ratios, and recurring fault codes to enhance product improvements and service planning. Quality Assurance via Installation Audits: • Conduct routine remote and on-site audits of installations completed by internal teams and third-party installers. • Review installations against Sun King’s quality checklists, ensuring adherence to technical, safety, and customer service standards. • Provide constructive feedback and corrective action plans based on audit outcomes, and follow up to ensure issues are addressed. Installer Network Management & Development: • Identify, onboard, and train third-party installers to expand service coverage within the assigned zone. • Deliver regular technical training and performance reviews for partner installers, using audit insights to guide development. • Oversee the daily activities of the installer network, offering technical guidance and technical assistance as needed. Operational Excellence & Reporting: • Accurately document all service activities, audit results, and spare parts utilisation using company systems. • Submit detailed periodic reports to the After-Sales Manager covering service trends, system performance, audit findings, and installer performance. • Manage the inventory of spare parts, tools, and equipment within the zone. Safety & Compliance: • Promote a strong culture of safety, ensuring all personal and partner activities comply with Sun King’s health, safety, and environmental policies. You might be a strong candidate if you • A degree in engineering or another relevant discipline. • 4+ years of experience in after-sales service delivery and technical assistance within the electronic consumer goods, solar inverter systems, or mobile device industry. • Strong knowledge of solar inverter systems, including installation, troubleshooting, and maintenance processes. • Solid awareness of solar PV systems, electrical wiring standards, and power electronics. • Proficiency in diagnostic tools, software, and remote monitoring platforms. • Excellent verbal and written communication skills, with the ability to simplify information and communicate effectively with diverse audiences to achieve results. • Dedication to delivering high-quality customer service and resolving technical issues. • Ability to remain calm and composed under pressure. • Strong efficiency, organisational skills, and attention to detail. What Sun King Offers • Professional growth in a dynamic, rapidly expanding, high-social-impact industry • An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet. • A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds. • Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership. About Sun King Sun King is the world’s leading off-grid solar energy company, combining cutting-edge product design, fintech, and field operations to deliver energy access for the 1.8 billion people who live without an affordable and reliable electric-grid connection. Sun King has built a new kind of energy utility: distributed, green, customer-centric, and affordable. We bring clean, reliable, decentralized energy directly into people’s lives — from solar kits that provide first-time energy access to multi-kilowatt systems that serve both off-grid users and grid-connected customers powering larger homes, schools, hospitals, farms, offices, and light manufacturing. Already, 25 million homes and businesses rely on Sun King for electricity supply and the appliances and services it enables: lighting, televisions, fans, refrigeration, and smartphones. Sun King combines energy generation, energy-efficient appliances, installation, and financing into one seamless offering. Think of it as a distributed utility, designed for wherever energy is needed and designed to scale with its users as incomes and energy needs grow. Sun King makes solar products affordable to low-income households and businesses via ‘pay-as-you-go’ (PAYG) purchase financing. Sun King installs solar after customers pay a small deposit. Customers then make small, manageable payments of as little as US $0.14 a day via mobile money or cash. Instead of paying for expensive, polluting, and health-damaging kerosene for lighting or diesel for power, customers unlock savings through accessing solar power and after one to two years of payments, customers own their solar equipment outright. Sun King collects payments digitally through mobile money systems and its 35,000 field agents — over 1 million payments each day. To date, Sun King has extended more than $1.4 billion in PAYG loans to customers. Sun King began by powering homes and businesses with solar systems delivered through PAYG financing. Now, we’re using the same model to make smartphones and clean cooking equipment affordable: helping households connect to the digital economy and transition from wood-based fuels to modern, sustainable alternatives. Sun King employs 3,500 full-time staff in 14 countries, with specialties spanning product design, data science, logistics, customer service, sales, software, operations, and more — all with a passion to serve off-grid families. Sun King is committed to gender diversity in the workplace. Women represent 42% of Sun King’s workforce.

About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you. Job Description Senior Manager - Government Affairs West Africa Based in Visa’s Lagos, Nigeria office, this dynamic position requires a proactive, solution-oriented, articulate, and strategic thinker who can operate and influence policymaking at the highest levels of government. Position Summary This role is responsible for driving the achievement of Visa’s regulatory and policy objectives through strategic engagements with key government officials, policymakers, public influencers, and regulators in anglophone West Africa (Nigeria, Ghana, The Gambia, Sierra Leone and Liberia). Key Responsibilities • Develop and execute a West African Government Affairs strategy, with clear objectives, timelines, and actions aligned to Visa’s global policy and regional priorities. • Manage operations including budgets, reporting, and timely delivery of high-quality position papers, policy briefs, analyses, and engagement plans. • Align policy initiatives with business goals and provide guidance to support market growth and innovation. • Monitor and influence legislation, regulation, and policy affecting Visa’s interests, advocating for favorable outcomes. • Build and sustain relationships with government bodies, industry groups, NGOs, and multilaterals. Represent Visa in strategic forums to shape payment policies. • Implement best practices in advocacy, stakeholder engagement, and regulatory monitoring, refine processes for efficiency and impact. • Promote internal awareness of Government Affairs through training, briefings, and updates. Key Competencies • Understanding of the digital payments industry and its economic and social impact. • Strong ability to analyze, interpret, and anticipate regulations and policy frameworks impacting digital payments and fintech ecosystems. • Proven experience in developing and implementing stakeholder relations strategies. • In-depth knowledge of business and political environments in Nigeria. • Strong political and business acumen. • Creative and innovative thinking. • Excellent verbal and written communication skills. • Budgeting and financial management experience. • Ability to work under pressure. • Motivated self-starter, able to work independently and as part of a team with minimal supervision. • Strong teamwork and cross-functional collaboration skills. • Computer literacy. Job Scope • Reports to the Senior Director and Head of Government Affairs for Western and Central Africa. • Works closely with country, CEMEA hub-level, and global colleagues, including teams in Country Management, Corporate Communications, Legal, Marketing, Strategy, Risk Management, Social Impact, and Products. • Collaborates with Government Affairs colleagues globally to develop and refine best practices. • Serves as a subject matter expert on policy, regulatory issues, and government relations for cross-divisional business teams. The role involves frequent travel within anglophone West Africa. This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager. Qualifications Basic Qualifications • 10+ years of relevant work experience with a Bachelor’s degree, or at least 7 years of experience with an advanced degree (e.g., Master’s, MBA, JD, MD), or 3 years with a PhD. Preferred Qualifications • 12+ years of relevant experience with a Bachelor’s degree, 9+ years with an advanced degree, or 5+ years with a PhD. • Bachelor’s degree or equivalent in Public Policy, International Relations, Law, or related fields. • 10–12 years’ experience in government relations, regulatory, or public policy roles. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Genuine Media Ltd is seeking a highly analytical and data driven Sport Betting Prediction Analyst to support our sports media and betting intelligence platforms, including BetGenuine.com and FootballNigeria.com. This role is responsible for researching sporting events, analyzing statistical data, evaluating betting markets and producing accurate betting predictions and insights for our audience. The Sport Betting Prediction Analyst will work closely with content, data and product teams to deliver high quality forecasts, betting analysis and performance reports while maintaining accuracy, consistency and professionalism. Key Responsibilities: • Analyze football and other sporting events using statistical models, historical data, team performance metrics, and market trends. • Produce daily, weekly, and special-event betting predictions and insights. • Monitor betting odds, market movements, and bookmaker trends. • Conduct research on teams, players, injuries, suspensions, and other factors that may influence outcomes. • Track prediction performance and maintain detailed records of results and accuracy rates. • Collaborate with content teams to create engaging betting analysis, previews, and reports. • Develop and refine prediction methodologies to improve forecasting accuracy. • Stay updated on sports news, betting regulations, and industry developments. • Assist in creating data-driven content for websites, social media, newsletters, and other digital platforms. • Prepare reports and recommendations based on betting and performance analytics. Requirements: • Bachelor’s degree in Statistics, Mathematics, Data Analytics, Sports Management, Economics, Computer Science, or a related field. • Minimum of 2 years experience in sports analysis, betting research, data analytics, or a related role. • Strong understanding of football and sports betting markets. • Excellent analytical, research, and critical-thinking skills. • Ability to interpret large datasets and identify meaningful trends. • Strong attention to detail and accuracy. • Proficiency with spreadsheets, statistical tools, or data analysis software is an advantage. • Excellent written and verbal communication skills. Ideal Candidate: • Passionate about sports, particularly football. • Highly analytical and results-oriented. • Comfortable working with data, statistics, and predictive models. • Disciplined, objective, and detail-focused. • Able to work under pressure and meet tight deadlines. • Committed to continuous learning and improving prediction performance. Why Join Us? This is an opportunity to contribute to a growing sports media and betting intelligence platform serving audiences across Africa and beyond. You will play a key role in delivering valuable betting insights, improving prediction accuracy, and helping build a trusted brand in the sports analytics space. Pay: ₦200,000.00 per month Work Location: In person

JOB VACANCY: RESTAURANT MANAGER Company: Santos Group Subsidiary: Bites By Anny Location: Apo Resettlement, Abuja Employment Type: Full Time Work Schedule: Monday – Friday, 9:00am – 5:00pm Job Summary Bites By Anny, a subsidiary of Santos Group, is seeking an experienced and hands-on Restaurant Manager to oversee daily restaurant operations, drive revenue growth, manage staff performance, and ensure excellent customer service. The ideal candidate will be responsible for maintaining operational efficiency, food quality standards, and a positive dining experience while achieving set business targets. Key Responsibilities 1. Oversee the day-to-day operations of the restaurant to ensure smooth service delivery. 2. Supervise, train, and manage restaurant staff, including scheduling and performance monitoring. 3. Ensure high standards of food quality, hygiene, and safety are consistently maintained. 4. Monitor inventory levels, manage stock usage, and coordinate timely procurement of supplies. 5. Drive sales performance and ensure revenue targets are met or exceeded. 6. Implement strategies to increase customer satisfaction, repeat visits, and brand loyalty. 7. Handle customer complaints and feedback professionally and promptly. 8. Ensure compliance with company policies, health regulations, and operational procedures. 9. Prepare daily, weekly, and monthly operational and sales reports. 10. Control operational costs, reduce waste, and improve overall profitability. Requirements & Qualification ✓ OND/HND/B.Sc. in Hospitality Management, Business Administration, or a related field. ✓ 2–5 years experience in restaurant or hospitality management. ✓ Strong leadership, people management, and communication skills. ✓ Good understanding of food service operations, inventory control, and customer service. ✓ Ability to work under pressure and manage multiple priorities effectively. ✓ Must be based in Abuja (preferably Apo Resettlement or nearby areas). What We Offer Salary: ₦150,000 (Gross) Commission: 1.5% on target revenue generated How to Apply Interested candidates should send their CV and Cover Letter to: recruitment@santosgroup.ng with the subject line "Application – Restaurant Manager (Bites By Anny)" Job Types: Full-time, Permanent Job Types: Full-time, Permanent Pay: ₦150,000.00 per month Work Location: In person

Location: Lekki, Lagos Employment Type: Full-Time (NYSC Intern or Fresh Graduate) Salary: ₦100,000 - ₦130,000 Monthly Work Schedule: 6 Days per Week (On-Site) About the Role We are looking for a highly technical, efficient, and disciplined IT / Vendor Management Intern to support our technical operations and vendor coordination. This role is ideal for an NYSC corps member or a fresh graduate with strong technical competence, attention to detail, and the ability to manage IT assets, vendors, and systems efficiently. You will play a critical role in supporting device management, IT infrastructure coordination, vendor engagement, and ensuring operational continuity across the organization. Candidates must reside on Lagos Island or within close proximity to Lekki Phase 1. Key Responsibilities IT & Technical Support • Provide technical support for company systems, devices, and infrastructure. • Assist in managing and maintaining IT equipment, networks, and digital systems. • Monitor system performance and escalate technical issues where necessary. • Support deployment, installation, and configuration of hardware and software. Vendor Management & Coordination • Coordinate with vendors, suppliers, and service providers for IT-related services. • Track vendor performance, delivery timelines, and service quality. • Maintain accurate records of vendor relationships, contracts, and deliverables. • Ensure vendors meet agreed service standards and timelines. Asset & Inventory Management • Track and manage IT assets including laptops, routers, devices, and accessories. • Maintain accurate IT inventory records and asset documentation. • Assist with procurement coordination and device lifecycle management. Operational & Technical Efficiency • Support technical operations across departments to ensure seamless execution. • Assist in ensuring uptime, availability, and reliability of technical systems. • Maintain proper documentation of technical processes and activities. Requirements • NYSC Corps Member currently serving, or fresh graduate (0–1 year experience) • Degree in Computer Science, Information Technology, Engineering, or related field • Strong technical understanding of computer systems, networks, and hardware • Highly organized, efficient, and detail-oriented • Strong problem-solving and analytical skills • Ability to work independently and execute tasks efficiently • Strong communication and coordination ability • Must reside on Lagos Island (Lekki, Ikate, Chevron, Ajah, Victoria Island, or nearby) Preferred Candidate Profile • Highly technical and fast-learning individual • Strong sense of responsibility and ownership • Execution-driven and reliable • Able to work in a fast-paced operational environment • Strong discipline and attention to detail Growth Opportunity This role provides strong hands-on exposure to: • IT infrastructure management • Vendor and operational coordination • Enterprise technical operations • Real-world operational systems and scaling High-performing candidates may be considered for full-time technical roles. To Apply: Send your CV to: hr@tech4mationltd.com Subject Line: IT / Vendor Management Intern Application Job Type: Full-time Pay: ₦100,000.00 - ₦130,000.00 per month Work Location: In person