Data Analyst Remote | Full Time Or Part Time | No Experience Required

Job Description NOTE: APPLICANTS FROM INDONESIA SHOULD NOT APPLY FOR THIS POSITION.. Job Summary: We are seeking a dedicated and customer-focused Chat Agent to join our customer support team. As a Chat Agent, you will play a critical role in ensuring our customers receive prompt and efficient assistance through online chat and messaging platforms. Your primary goal will be to provide excellent customer service and resolve customer inquiries and issues in real-time. Chat Agent Duties and Responsibilities Engage with customers through online chat and messaging platforms, responding to inquiries, providing information, and offering assistance. Assist customers in navigating our products or services, addressing their questions, concerns, and technical issues. Troubleshoot and resolve customer problems, escalating complex issues to higher levels of support when necessary. Maintain a high level of professionalism and customer service etiquette in all interactions. Document customer interactions, including the nature of inquiries, solutions provided, and any follow-up actions. Meet or exceed performance targets, including response time, customer satisfaction scores, and chat volume goals. Stay updated on product knowledge and company policies to provide accurate and up-to-date information to customers. Collaborate with team members and other departments to ensure consistent and effective customer support. Chat Agent Requirements and Qualifications High school diploma or equivalent; college degree preferred. Excellent written communication skills with a strong command of grammar and spelling. Previous customer service or chat support experience is a plus but not required. Strong problem-solving skills and the ability to think quickly and logically. Proficiency in using computers and familiarity with chat and messaging platforms. Ability to multitask effectively and handle multiple chat conversations simultaneously. Empathy, patience, and a customer-focused attitude. Willingness to work flexible hours, including evenings, weekends, and holidays if required. Team player with strong interpersonal skills. Ability to adapt to changing processes and technologies. NOTE: APPLICANTS FROM INDONESIA SHOULD NOT APPLY FOR THIS POSITION.. Apply for this Administrative Assistant (Remote) Entry-Level \ 0+ Years Experience position

Job title : Data Analyst Job Location : Ogun Deadline : September 30, 2026 Quick Recommended Links • Jobs by Location • Job by industries • Career Advice ROLE SUMMARY The purpose of this role is to collect, clean, and interpret data to support business strategy and decision-making. The data sources include internal sales data as well as external data obtained from marketing intelligence agencies, price surveys, product surveys, and other relevant sources. KEY RESPONSIBILITIES • Identify data requirements and acquire data from primary and secondary sources for reporting and descriptive analytics. • Filter and clean data by reviewing datasets to identify anomalies, inconsistencies, and outliers. • Interpret data, analyze results using appropriate analytical techniques, and prepare regular reports. • Identify, analyze, and interpret trends and patterns in complex datasets. • Collaborate with management to prioritize business and information needs. • Automate existing management reports to improve the speed and accuracy of converting raw data into actionable business insights. • Monitor and analyze business performance against budget. • Conduct product performance analysis. • Conduct channel performance analysis by product. • Conduct regional performance analysis by product. • Support the maintenance and continuous improvement of the data warehouse. • Acquire data from primary and secondary sources and maintain databases. • Provide management with relevant data and insights to support business and information priorities. • Support managers in analyzing relevant data to drive business improvement. • Analyze data obtained from scientific and national conferences to identify trends, generate insights, and provide recommendations. • Analyze data relating to retail pharmacy operations and provide actionable insights for business improvement. QUALIFICATIONS & EXPERIENCE • B.Sc./HND in Business Administration, Statistics, Computer Science, Data Science, Economics, Mathematics, or a related field. • An MBA in Sales, Marketing, Business Administration, or a related discipline will be an added advantage. • Minimum of three (3) years of relevant experience in data analysis or business analytics. • Proficient in data visualisation, story telling and trend analysis • Proficiency in other data analysis KEY COMPETENCIES • Strong proficiency in Microsoft Office Suite, particularly Microsoft Excel. • Proficiency in Excel and data analysis tools (e.g., Power BI, SQL, Tableau, or similar applications). • Strong report-writing and data presentation skills. • Excellent analytical and problem-solving skills. • Strong communication and interpersonal skills. • High attention to detail and accuracy. WHAT WE OFFER • Competitive salary and performance-based bonuses. • A supportive and dynamic work environment with clear career growth opportunities. • Comprehensive medical insurance, pension, and other employee benefits.