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Adzuna

Customer Liaison Officer

Network PlusSomercotes, Alfretononsite

Job Description

Description You will be ultimately responsibility for handling activities as outlined below: Take ownership of CARE activities (Pre, During & Post) necessary to achieve exceptional customer feedback and customer satisfaction scores. Support operational ownership in resolving customer enquiries and complaints within D1 working days. Deliver effective walk off post completion activities that are coordinated by the Customer Manager. Key Responsibilities Key Responsibilities Effective CARE completi…

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